How do I make a claim?

Making an insurance claim can be a stressful process. Whether it’s personal or for your business, our dedicated in-house claims team are here to help you. Call 0345 6461301 to speak to a dedicated Claims Adviser.

Speak to a specialist

Please give us a call or request a call back to discuss your business or personal insurance needs.

0345 646 1301claims@partnersand.com

As a specialist department, we can support you through the entire claims process, from first notification of loss to the claim settlement. We are quick to respond and ready to represent your best interests, fully and fairly. Whether it’s a straightforward settlement or helping to build a robust defence, we are committed to working hand in hand to achieve an outcome that’s right for you.

  • Emergency out of hours contact numbers

  • Providing guidance on how to complete claims paperwork

  • Liaising with insurers

  • Making third party recoveries

  • Attending loss adjuster meetings

  • Resolutions as quickly as possible

  • Compiling loss trend analysis

  • Resolutions as quickly as possible

  • Compiling loss trend analysis

Challenges that result in making a claim never come at a convenient time. From your home and vehicle, to overseas travel and luxury assets, our specialist claims team has experience to represent you. With Partners& you’re in safe hands.

  • Emergency out of hours contact numbers

  • Providing guidance on how to complete claims paperwork

  • Liaising with insurers

  • Making third party recoveries

  • Attending loss adjuster meetings

  • Connecting you with repairers and contractors to put things right

  • Resolutions as quickly as possible

FAQs

In the unfortunate event of a claim, our claims handlers and your relationship manager work together with you through the entire process. From receiving the initial claim notification, to meeting with loss adjusters, our claims handlers take the stress out of the claim, liaise with all third parties on your behalf, keep you updated on progress and own the responsibility for achieving the optimal outcome for you.

It’s never certain how long a claim will take from initial notification to settlement. However, with the Partners& dedicated claims support, the process will be clear and transparent from start to finish, giving you the peace of mind you need.

Quotes

[Partners&] has looked after the insurance policies we have as a company (and also personal policies for our Chairman) for many years. As a PR company we often have odd requests for insurance of various stunts etc., they have taken the time to get to know our business, ensuring that we have adequate cover at all times. Finally, they are a friendly and efficient team who are always a pleasure to speak to. They provide an excellent service. I would have no hesitation in recommending their services for all insurance needs.

Quotes

Jo Vowels, Office Director and PA to Chairman

Cirkle

Quotes

All I can say is that I am taken aback with the speed and efficiency. The last thing one needs after an unfortunate incident is a “hassle” and aggravation with the insurance aspect. A very big thank you.

Quotes

David G

Private Client

Quotes

I found the service very welcoming and helpful. Feeling very uncertain about our needs and requirements meant I was a little nervous about the whole process, but they were very patient and explained everything simply and slowly.

Quotes

Anna P

Festival

Quotes

We appointed John marks and the team at Partners& to act as our Insurance Advisors and have been delighted with the level of service and advice we have received. They have provided focus to our overall risk, not just our fleet.

John and his team have an in-depth knowledge of the Haulage and Logistics Industry which has enabled them to really understand our business and I feel that the programme that we now have in place is more resilient and provides the business protection that we need.

We were with our previous broker for over 20 years but more recently felt the service had become poor, we were just a number and had lost faith in their ability to respond to us. We wanted a true relationship and partnership with a specialist broker where we felt supported and provided with information enabling us to make informed decisions. We have definitely made the right choice by appointing Partners& and would have no hesitation in recommending them especially to businesses within the Haulage and Logistics industry.

Quotes

Gary Rodwell

Leicester Heavy Haulage

Quotes

We’ve been putting off our insurance needs for far too long, and I feel we are now in safe hands.

Quotes

Martyn H

Quotes

I like that you can put together a small package suitable for us as a start-up and that this can easily be adapted as our needs develop without breaking the bank on the way.

Quotes

Mark

Tech Start-Up

Quotes

Friendly, intelligent, up to the mark and full of common sense.

Quotes

Richard S

Client

Contact our team to discuss your needs.

We’d love to hear from you!