How do I make a claim?

Making an insurance claim can be a stressful process. Whether it’s personal or for your business, our dedicated in-house claims team are here to help you. Call 0345 6461301 to speak to a dedicated Claims Adviser.

Speak to a specialist

Please give us a call or request a call back to discuss your business or personal insurance needs.

0345 646 1301claims@partnersand.com

As a specialist department, we can support you through the entire claims process, from first notification of loss to the claim settlement. We are quick to respond and ready to represent your best interests, fully and fairly. Whether it’s a straightforward settlement or helping to build a robust defence, we are committed to working hand in hand to achieve an outcome that’s right for you.

  • Emergency out of hours contact numbers

  • Providing guidance on how to complete claims paperwork

  • Liaising with insurers

  • Making third party recoveries

  • Attending loss adjuster meetings

  • Resolutions as quickly as possible

  • Compiling loss trend analysis

  • Resolutions as quickly as possible

  • Compiling loss trend analysis

Challenges that result in making a claim never come at a convenient time. From your home and vehicle, to overseas travel and luxury assets, our specialist claims team has experience to represent you. With Partners& you’re in safe hands.

  • Emergency out of hours contact numbers

  • Providing guidance on how to complete claims paperwork

  • Liaising with insurers

  • Making third party recoveries

  • Attending loss adjuster meetings

  • Connecting you with repairers and contractors to put things right

  • Resolutions as quickly as possible

FAQs

In the unfortunate event of a claim, our claims handlers and your relationship manager work together with you through the entire process. From receiving the initial claim notification, to meeting with loss adjusters, our claims handlers take the stress out of the claim, liaise with all third parties on your behalf, keep you updated on progress and own the responsibility for achieving the optimal outcome for you.

It’s never certain how long a claim will take from initial notification to settlement. However, with the Partners& dedicated claims support, the process will be clear and transparent from start to finish, giving you the peace of mind you need.

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“One stop shop for all insurance… very helpful when we had to make a claim.”

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Jo T

Arts Client

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“Hiscox are proud to work with Partners& as a key insurance advisory partner. Their advice driven, client centric approach sets them apart, and we enjoy a relationship built on experience and shared values.”

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Ross Dingwall

Distribution Director, Hiscox Private Clients

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[Partners&] has looked after the insurance policies we have as a company (and also personal policies for our Chairman) for many years. As a PR company we often have odd requests for insurance of various stunts etc., they have taken the time to get to know our business, ensuring that we have adequate cover at all times. Finally, they are a friendly and efficient team who are always a pleasure to speak to. They provide an excellent service. I would have no hesitation in recommending their services for all insurance needs.

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Jo Vowels, Office Director and PA to Chairman

Cirkle

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Having joined the business straight out of education it very quickly became clear to me how friendly everyone was and how loyal people were to the firm. The positive environment and ethos allowed me to feel immediately comfortable and feel that I would be able to progress and achieve success.

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Beth Wilson

Manager - Private Clients

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The experts at [Partners&] understand our needs perfectly. Their staff know the ins and outs of our complex group and each year handle our renewal with efficiency including obtaining competing quotes to see if we are getting the most efficient cover.

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E. Collins

Hallidays UK Properties Ltd

Contact our team to discuss your needs.

We’d love to hear from you!