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Junior IT Support Engineer

About the job
We are seeking a Junior IT Support Engineer to join our team in High Wycombe!

If you’re considering a new chapter in your career and would like to work with a people-centric, collaborative, and values-driven business, we have an opportunity for you. We’re looking for positive people with a can-do attitude to join our Partners& family. This role requires good technical skills and the ability to communicate these to a wide non-technical audience. The position will be supporting the Head of IT but also working closely with the wider Tech & Change Team helping to deliver internal projects.

Key responsibilities and tasks

  • Setup, configuration & maintenance of company laptops
  • Ability to replace RAM / battery / screen in a laptop
  • Manage shipment & return of IT stock
  • Asset management
  • Providing first level support to the business
  • Research issues for which you don’t have an immediate answer
  • Work alongside the wider Tech & Change team
  • Maintain and develop your technical skills to ensure that our solutions remain relevant

Experience / Skills

  • Ideally 2 years’ experience within a support role
  • Excellent communication skills
  • Excellent team player
  • Ability to quickly pick up new ideas & concepts
  • Providing clear and concise information
  • Being self-motivated and initiative driven and thinking outside the box
  • Planning your workload, being prepared and meeting deadlines
  • Being passionate about current technologies
  • Having a “can-do” attitude, and persevering to get the job done
  • Good knowledge of MS Office Applications
  • Good knowledge of SharePoint/OneDrive/Teams
  • Experience in a coding language or PowerShell beneficial but not essential
  • IT qualifications (or working towards)
  • Full UK driving licence & Vehicle
  • Benefits

    • Generous pension contribution
    • Group Life Assurance
    • Group Income Protection
    • Private Medical Insurance
    • 30 Days Holiday

    If you’re considering a new chapter in your career and would like to work with a people-centric, collaborative, and values-driven business, we have an opportunity for you. We’re looking for positive people with a can-do attitude to join our Partners& family.

    We are a rapidly growing business that is passionate about our people and clients. Our purpose is to interact with clients in a more holistic and dynamic way and to challenge the norm. We have created an ecosystem that includes other like-minded professionals & we believe having great individuals in our business makes for a great client experience.

    Benefits

    • 30 days holiday + bank holidays
    • Generous pension contribution
    • Private Medical Insurance
    • Group Life Assurance
    • Group Income Protection

     

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