Working with you


Our role as your insurance adviser is to help you to make informed decisions that will enhance the resilience of your business, so that you can bounce back after an unexpected event.

We know that clients often perceive insurance to be overly complex – this is feedback we’ve received first hand, and we’ve really listened. We’ve created a guide to support you in getting the most out of your insurance programme and your relationship with us to ensure it performs when you need it.

Click here to view the guide

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How to use this guide

Our Working with you guide has been designed to provide additional context to your individual reports, which we have reviewed and simplified to make them more user friendly! In addition to that, we recommend that you read this guide alongside your report.  It outlines what we need from you and what you can expect from us, particularly when it’s time to make a claim.

Whilst this document does not take the place of the policy documentation, it is intended to provide a fuller understanding of how your commercial insurance works. And, of course, we are always here to discuss any aspect of your insurance programme or your wider risk environment.


View our guide