Our Leadership Team

Partners& brings together highly talented and experienced professionals to create a dynamic and passionate management team. We’re thrilled to be working together, with our clients and with our broader ecosystem, to provide specialist advice and support for our clients.

Stuart Reid

Chair

I’ve always been motivated to do things differently, better than the competition, and to be successful in doing so. Equally, I believe it’s important to have fun. That’s what we’re doing with Partners&.

Stuart has been the driving force behind some of the UK’s leading insurance businesses including Stuart Alexander, AJ Gallagher and Bluefin. He has served as Vice President of the Chartered Insurance Institute (CII); Chair of the CII Broking Faculty; Deputy Chair of the British Insurance Brokers Association (BIBA), and Chair of BIBA’s Large Brokers Committee, demonstrating his commitment to quality standards.

Phil Barton

Group CEO

I believe there is a short-termism in the market that is getting in the way of advisers serving clients. We’re intent on changing that and creating a better way, building long term partnerships with clients, insurers and other key stakeholders. Our business is determined to put clients, our team and relationships at the centre of our decision making.

During almost 40 years in the insurance and financial services sector, Phil has developed a track record for building highly successful teams and businesses. His extensive experience in building successful advisory businesses gained through many leadership roles with Jelf and Marsh, has given him the insight and vision to create a new form of advisory business that will challenge current market practice.

Chris Jelf

Group Commercial Director

Focusing on client service excellence is what brings the most reward and satisfaction on a professional and personal level, and I believe that’s when we win with, and for, our clients.

Chris has built a market leading reputation for outstanding client service, a skill he learned early in his career at Royal Insurance and Midland Bank Insurance Services, and which he embodies today. With his renowned professionalism, energy and drive, he founded Jelf Group in 1989, growing it to be the British Insurance Awards, Broker of the Year in 2015, prior to its sale to Marsh & McLennan. Chris combines an unswerving commitment to the principle of seamless advice with always seeking to exceed expectations.

Lee Davey

CEO, South

It’s all about the people – whether it’s our team in the office or the clients that we serve. The value of relationship has never been more important. It’s our key differentiator and it’s instilled in our DNA.

Lee started his career at Hill House Hammond, where he held various sales and leadership roles, before joining Towergate and Jelf, where he led the South West region. With his exceptional people skills and inspirational leadership style, Lee has always been an advocate of client service and people development.

Ewan MacDonald

CEO, North

The cultures of MacDonald Group and Partners& are a perfect fit. We have always had our people and clients at the centre of our business, and I feel this ethos is very much at the heart of Partners&. I am very excited by the opportunities that lie ahead and to be working with such a talented team as we grow our business in Scotland.

Ewan started his career with the family business in 1992, initially looking after the personal motor and household clients. He progressed into handling all lines of commercial related business across the organisation and ultimately, led the business to develop a very strong reputation in the Scottish market for service and delivery.In addition to his insurance career, Ewan is a professional men’s curling champion, having played for his country over 250 occasions in the World Junior Curling Championships, World Men’s Curling Championships, European Championships, European Mixed Championships and Olympic games.

Natalie McClean

Chief People Officer

We have a sense of being in this together, with a very clear purpose, and that’s what will make Partners& special for our clients and our people.

Natalie has developed and led successful and innovative HR teams at RBS, Jelf, Hero, Motocorp and most recently, Oxfam. Her distinctive capability is grounded in an amazing track record of developing and implementing approaches that promote progressive and collaborative workplace cultures.

Darren Humphray

Managing Partner - Private Client

We are creating a culture that the most talented advisers in the UK want to be a part of. Everything Partners& is doing is centred around people - believing the best client experience is only possible, when the people serving them are genuinely engaged and doing something they passionately believe in.

Over the last 20 years Darren has enjoyed success in a variety of senior roles for both regional and global insurance brokers, focussed on strategic leadership, client experience, employee engagement and organic growth. Most recently, Darren was a shareholder and Board Director at Stackhouse Poland. Darren is on the Executive Committee of Partners& and leading Partners&’s high calibre and vastly experienced Private Client team.

Isha Patel

Managing Partner (Client Management) – South

I’m delighted to be part of this values led business. For me, the big draw to Partners& was the quality of the team and the firm’s commitment to challenging the status quo in the UK insurance market. I am excited by our shared ambition to create the best advisory business in the UK.

Isha joined Partners& following 10 years at Hiscox culminating in a role as Head of Direct Commercial. Prior to that, she held various positions over the last 10 years spanning her core disciplines include operations, sales and people leadership with a track record of working closely with finance and marketing.

James Porter

Managing Partner - Wellbeing Health & Protection

Many of us have come from large corporate backgrounds, we have seen the silos that exist and result in a lack of care in the way clients are served. The bond between all of us in Partners& is to challenge that status quo and make sure our clients are the absolute focus of our attention.

James is a financial risk specialist with experience working with a wide range of clients during his time at Aon, Barclays Wealth Management and Mercer. He joined Partners& in 2020 to design and lead our wellbeing, health and protection proposition which has gone from strength to strength due to the combination of his people skills and his technical expertise.

Malia Brown

Marketing and Communications Director

Our culture is what will differentiate us. It’s based on our values and reflects the energy, dynamism and optimism across our business.

Malia brings experience in creating compelling brand, marketing and communications strategies that inform and engage, honed over the years from PR agencies in Washington, DC and London to in-house marketing and communications roles in Jelf, Hyder Consulting and Arcadis.

Jonathan Miller

Chief Client Officer

What struck me about Partners& is its purpose and its values, both of which run right through the organisation. I also wanted to work with the best professionals in our industry and be part of an organisation that is challenging the status quo, bringing the client back to the centre and promoting the partnership between brokers, clients and insurers.

Since starting his career with Alexander Forbes as a graduate trainee, Jonathan has built a leading reputation and specialist knowledge in the food and drink and M&A sectors, most recently at JLT and Marsh. Jonathan is also very active in a number of charities and is a committee member of Kids Out, a Director of Birmingham Food Council and has recently co-founded BFPS Black Leaders Network.

Alex Rowe

Non-Exec Director

The values we hold as a company represent a genuinely new way of doing business. The focus on partnership, true collaboration, being approachable and an enabler is refreshing and vital in today’s competitive landscape.

Early in his career, Alex developed and led the family Commercial Laundry business to its acquisition by a national player. Since then, he has developed a non-executive career spanning insurance, financial services, life sciences and the not for profit sectors. Alex is also a trustee of the Wild Planet Trust.

Jonathan Kelly

Partner, Capital Z

Our 30 year successful track record, investing over $3billion in the US and UK insurance market is predicated on our skill at selecting outstanding management teams. We at Capital Z believe wholly in the strength of this management team.

Jonathan is responsible for sourcing, evaluating and structuring investments within the financial services and insurance industry for Capital Z, a specialist investor in the UK and US insurance distribution and underwriting market. Prior to Capital Z, Jonathan was a Senior Vice President of Donaldson, Lufkin & Jenrette, specialising in corporate finance and merger and acquisition transactions in the insurance and reinsurance sectors.

Charles Bettinson

Group COO and Regulatory Director

In leading both our Operations and Regulatory departments, I am to ensure that our clients’ are always at the centre of our service.

Charles has over 25 years’ experience in the industry working for insurers and brokers and most recently he advised a number of FTSE companies. He is FCII and FIRM qualified and also holds a Master’s degree in Insurance & Risk Management.

Tracey McCreath

Director of Operational Performance

I believe what makes Partners& different is our focus on putting the client back at the centre of our world, which is where I started my career, but now I have access to the technology to really help our clients in ways I never dreamt of back then.

Tracey’s client service experience includes working with a range of businesses, from start-ups to multinational FTSE 100s requiring complex global placements. In the last 15 years, she has turned her attention to specialising in media, arts and entertainment before moving into the operational side of the business.

Ramzan Ghafoor

COO – Client Service

We are on a mission to create the next generation insurance advisory business. A key requirement for us to reach that goal is to push the boundaries of how we partner with our clients. The ability and desire to drive this change in our industry, for the benefit of clients, is what I love about our business.

Ramzan is ACII qualified with over 15 years’ experience in the insurance sector in leading organisations including Direct Line and Allianz. He brings his experience in underwriting management, client servicing, operations and leadership to his current role.

Ian Keats

Head of Technology & Change

We're not just about values, we're also about actions. With a foundation built on being Progressive, Approachable, Collaborative, and Enablers, we prioritise our clients and leverage technology to deliver unparalleled service and solutions

With over 25 years’ experience in the insurance industry, Ian has held diverse roles across personal and commercial lines – starting out in personal lines broking with both local and national insurance brokers before transitioning to the technical underwriting sphere within an insurer. His journey led him to commercial broking where he seized opportunities to lead an SME team, serve as a Client Service Director, and eventually transition into the dynamic realm of projects and business change. His passion lies in leveraging his wealth of experience and expertise to drive innovation and excellence in every project, continually striving to exceed expectations and deliver exceptional results.

Rebecca Merry

Managing Partner - Schemes

The Partners& values really speak to me and my passion for being the difference that agitates for transformation. Progressive, Approachable, Collaborative and Enablers are words that not only incited great energy but ensure that I know I am part of a business that has values, focus and ambition aligned to my own aspirations.

Becci joined Partners& as Client Service Partner (Specialty). In this role, she will lead the client service delivery for our Private Client, Wellbeing, Health & Protection, and Schemes teams, and will be part of the Operations Executive.

Rowanne Dicker

Markets & Placement Director

At Partners& we focus on getting things right. We look to really understand our client’s business and what we can do to make them more resilient in an uncertain world. We are passionate about making sure our client’s benefit from the best of the insurance market; ensuring that the solutions fit our clients rather than fit our clients into the insurer’s products.

Rowanne started as a client facing broker in 2003, holding client director and market director roles at Oval, Willis Towers Watson and Marsh. Building her technical knowledge and market relationships over the years, she joined Partners& in March 2021. Rowanne looks to make sure that we understand what the best in the market looks like and ensures that our clients can benefit from it.

Simon Haynes

Chief Financial Officer

It is so motivating to be part of a business with such dedication to nurturing and promoting talent. Our industry is all about people and we recognise that in a way that no one else does.

A commercially focussed chartered accountant, Simon trained at big four firm Ernst & Young, before moving into the broking world with Jelf. He has been part of the Partners& story since its foundation in April 2020, and is responsible for all M&A, commercial and legal issues, including real estate and procurement.

Richard Grosvenor

Managing Partner - Business Development (East Midlands & South East)

After working for several large corporates, I decided I wanted to belong to an organisation that puts its clients first, rather than its shareholders. Partners& embodies the culture of exceptional client service and partnership where we continually deliver on our key values for clients in being, Progressive, Approachable, Collaborative and Enabling.

With over 25 years of insurance experience, Richard has designed and placed a range of insurance programmes for clients across all sectors. Using his passion for health & safety development and risk identification methods, he continues to build ‘business resilience’ into insurance programmes that deliver year on year on set objectives. Richard is also a member of our BEAT programme, which was introduced to drive Inclusion & Diversity into our business practice, raise awareness about mental health in our sector and support clients and colleagues alike.

Tom Kendall

Managing Partner - Business Development (North)

I joined Partners& in its infancy in 2020 because I wanted to be part of something that was set up to challenge our industry to be better. I have not been disappointed with our journey to date. The way in which we partner with our people, our clients and our eco system it stands out in providing a true advisory experience for our clients outside of the transactional reputation our industry has.

Tom started his insurance career in 2005 working for NFU before moving on to Henderson Insurance Brokers, working his way up to Director level prior to the sale of the business to AON in 2017. Having grown frustrated with the corporate approach to insurance broking, he jumped at the opportunity to join Partners& in 2020. He is committed to helping the business grow and to developing our people for the future.

Emily Thompson

Managing Partner - Integrations (North)

The integration of businesses coming into the Partners& family is vital for our success. Having been part of a great integration from RTIB to Partners& I am delighted to have the opportunity to support these businesses through this process to get the best results for our clients and our people.

Emily worked in a variety of sales and marketing roles for Capita, GE Capital and Santander before joining her family business RTIB, a specialist fine art insurance broker, where Emily led the finance, HR, marketing, and operations functions. In 2023, RTIB joined Partners& and Emily joined the People team supporting the M&A function, before taking on her current role.

Emma Tucker

Managing Partner - Integrations (South)

At Partners&, we put people at the heart of everything we do. Every decision we make is guided by what’s best for our clients, ensuring they receive the highest level of service and support. Equally, we believe that empowering and developing our people is essential to delivering that excellence. I believe that true success comes from collaboration — working together to achieve more for our clients and each other.

With over 25 years’ experience in insurance broking, Emma brings a wealth of industry knowledge and leadership expertise to her role as Managing Partner. She previously served as a Director at Town & Country Insurance Services before transitioning to Client Services Partner with Partners&, and ultimately into her current position. Emma has a strong foundation in operational excellence and is deeply passionate about customer service and developing talent, believing that investing in people is key to delivering outstanding client outcomes.

Tom Aldridge

Managing Partner - Client Management (North)

Proper insurance broking is straightforward: employ engaging, technically-astute people and make sure they’re happy; then grow the business based on reputation, and deliver advice in a fresh and meaningful way.

Tom has worked in the insurance broking industry for 20 years, building a reputation for his integrity, expertise, and people-first approach. In 2018, he founded Blackford (acquired by Partners& in 2025), recognising the need for an insurance brokerage that prioritises values, relationships, and a personal touch. His leadership is rooted in the principles he learned during his early days in scouting—trust, responsibility, and a commitment to doing the right thing. He believes that insurance should be about more than just policies—it’s about partnerships, understanding, and delivering solutions that make a difference.

Tamzin Campbell-Jeffery

Managing Partner - Business Development (West Midlands and South West)

I feel very lucky to work for a business where, as a team, we really can be the very best in our industry for the current and future clients we serve. I love the fact we are always looking for ways to challenge the status quo and we are not afraid to be different, in fact we celebrate and encourage it. Through our unique proposition, and incredibly talented team we have the perfect balance and a lot of fun!

Tamzin began her career 20 years ago at a provincial broker which was acquired by Gallagher, where she then developed a highly successful organic growth team and won several awards for their work on some of the UKs largest and complex accounts. She joined Partners& in 2021 as regional sales director and was part of the first cohort to graduate from the Partners& Leadership Academy. She now leads new business for the South and West. Tamzin is currently studying a BSc (Honours) Psychology and has a passion for competitive equestrian sport having previously represented Scotland internationally.

Linsey Scott

Managing Partner - Business Development (Scotland)

I am deeply passionate about building an insurance business that places the client at the heart of everything we do. Our vision is to challenge the status quo of the mediocre insurance marketplace by creating meaningful, long lasting partnerships with our clients. I believe in fostering an environment where our colleagues can thrive in their careers, empowered to deliver exceptional service and value. Together, we redefine the industry and elevate the standards of client care, ensuring that every interaction is impactful.

Linsey is CII qualified with over 20 years’ experience in the insurance sector in leading organisations including Marsh McLennan and Aviva. Deeply passion about building an insurance business that places the client at the heart of all that we do, she brings her experience in leadership, business development, underwriting and proposition design to her role.

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