Mother Taking Daughter For Medical Exam In Doctors Office

We work directly with GP & Dental Practices, ICB’s, Federations and ‘Super Partnerships’ to cover their regulatory and business needs. We can find a solution tailored to your requirements ranging from property damage to Staff Absence and Cyber Insurance. We look at both your material risks and your people risks, taking a holistic approach to supporting your practice day to day.

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Who we support

Super partnerships
Practice managers
Owning partners
Surgery managers
Multi-site or single practice
GP federation
Primary care network
Dental practices
ICB’s

We're specialists...

Through our collective experience, we’ve observed many of the best and worst practices in the insurance advisory market. We’re here to challenge the status quo and aim to establish a new level of service. We’re combining the best traditions of technical advice and client centricity, with modern thinking and smart use of systems and technology to enhance the client experience and create a dynamic workplace for our team.

Challenges in your industry

Surgeries and alike do not typically fit into standard insurer offerings. It is important to understand the additional risks that general practices’ face. This can be from drugs & vaccines to ensuring that your staff members are covered whilst working elsewhere within the PCN. Equally ensuring that borrowed members of staff are covered. Practices across the country are becoming more collaborative than ever to provide the best patient care, so we want to ensure you the best cover in place to allow this to happen as smoothly as possible.

How we support

High numbers of patients visiting the practice every day increases the risk of accidental physical injury leading to Public Liability claims. Not only will we cover you for these risks as standard, but we can also help you manage these risks with free Health & Safety and risk assessment advice through our partnership with Opus Safety.

Your business performs

We can therefore review these risks with you and tailor the limits of cover to suit you. With up to 25 years of run off cover, we can also give you peace of mind when you retire, knowing that we are here to protect you should you need us.

Our Ecosystem

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Why do I need to cover sickness & absence when we have NHS reimbursement support?

Sickness and absence within the workplace can be very costly to general practice. Locum GP’s can cost the practice £2,500 per week, whilst the NHS will only cover £1,751.52 (2020) of these costs, with rates reportedly rising. We can offer a range of policies, which take the reimbursement offering into consideration, top up the amounts to what is required to ensure there is no significant shortfall, provide cover for non-sickness related absences that the NHS cover does not, and ensure expenditure on temporary replacement staff or overtime for backfilling these roles can be covered.

Medical team of three gathering round to discuss patient notes

Why do I need cyber insurance when we outsource our IT?

It’s a common misconception that if IT services our outsourced, cyber cover isn’t necessary. According to CFC, 75% of claims are due to human error as opposed to the typical computer hacking. It’s easy to fall foul of phishing attacks as they become more sophisticated. With the healthcare sector being identified as a hotspot for these types of crimes, it’s more important than ever to be protected. See the CFC Cyber Risk Heatmap for more information.

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Medical Malpractice (Medmal)/ Clinical Negligence

In April 2019, NHS Resolution introduced a new state indemnity scheme for general practice in England called the Clinical Negligence Scheme for General Practice (CNSGP). Whilst this was great news for the healthcare sector, there are some noticeable gaps in cover, which can leave GP’s at risk. Most notably being:

  • Any private work
  • Good Samaritan acts
  • Travel vaccine (Supply & Administration)
  • Breach of Data Protection
  • Occupational Health activities
  • Medical Report Writing
  • Legal defence costs as a result of GMC inquiry or investigation

We can therefore review these risks with you and tailor the limits of cover to suit you. With up to 25 years of run off cover, we can also give you peace of mind when you retire, knowing that we are here to protect you should you need us.

dental equipment

Meet the medical practice team

Jamie Brock

Client Partner
Jamie Brock Healthcare insurance

Jamie Brock

Client Partner