How do I make a claim?

Making an insurance claim can be a stressful process. Whether it’s personal or for your business, our dedicated in-house claims team are here to help you. Call 0345 6461301 to speak to a dedicated Claims Adviser.

Speak to a specialist

Please give us a call or request a call back to discuss your business or personal insurance needs.

0345 646 1301claims@partnersand.com

As a specialist department, we can support you through the entire claims process, from first notification of loss to the claim settlement. We are quick to respond and ready to represent your best interests, fully and fairly. Whether it’s a straightforward settlement or helping to build a robust defence, we are committed to working hand in hand to achieve an outcome that’s right for you.

  • Emergency out of hours contact numbers

  • Providing guidance on how to complete claims paperwork

  • Liaising with insurers

  • Making third party recoveries

  • Attending loss adjuster meetings

  • Resolutions as quickly as possible

  • Compiling loss trend analysis

  • Resolutions as quickly as possible

  • Compiling loss trend analysis

Challenges that result in making a claim never come at a convenient time. From your home and vehicle, to overseas travel and luxury assets, our specialist claims team has experience to represent you. With Partners& you’re in safe hands.

  • Emergency out of hours contact numbers

  • Providing guidance on how to complete claims paperwork

  • Liaising with insurers

  • Making third party recoveries

  • Attending loss adjuster meetings

  • Connecting you with repairers and contractors to put things right

  • Resolutions as quickly as possible

FAQs

In the unfortunate event of a claim, our claims handlers and your relationship manager work together with you through the entire process. From receiving the initial claim notification, to meeting with loss adjusters, our claims handlers take the stress out of the claim, liaise with all third parties on your behalf, keep you updated on progress and own the responsibility for achieving the optimal outcome for you.

It’s never certain how long a claim will take from initial notification to settlement. However, with the Partners& dedicated claims support, the process will be clear and transparent from start to finish, giving you the peace of mind you need.

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“Thank you so very much for this [and] for providing such a professional service.”

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Mandy S

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We weren’t particularly clued up on what business insurance in the fitness industry actually covered you for, or how to tell the difference between the levels of cover provided by each insurance company. Wow! What an eye opener! Compared to other providers, Partners& automatically cover you for some really important things that you’d never even have on your radar in the first place. In summary, detailed and comprehensive, yet easy to understand.

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Samantha Griffiths

CrossFit Chain Reaction

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It’s about putting our people first. In this organisation, people are what matter.

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Lee Davey

Managing Partner

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Delightful organisation to deal with.

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Graham B

Private Client

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Working with [Partners&] brings a feeling of complete confidence. The decision to move our contract was made very simple, it was based purely on the sheer of joy of the professionalism of their service. Not to mention that we saved over £3000 in the process!

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Rosie T

Festival

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[Partners&] have always been very efficient and a very supportive hand to hold during any problems or claims.

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Ray K

Private Client

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For the last 12 years I’ve had personal household and motor policies with the company. Unfortunately claims have occurred but the help and advice from the claims team is amazing and takes a whole load off your shoulders at a time that could be stressful.

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Laura Morris

Private Client

Contact our team to discuss your needs.

We’d love to hear from you!