How do I make a claim?

Making an insurance claim can be a stressful process. Whether it’s personal or for your business, our dedicated in-house claims team are here to help you. Call 0345 6461301 to speak to a dedicated Claims Adviser.

Speak to a specialist

Please give us a call or request a call back to discuss your business or personal insurance needs.

0345 646 1301claims@partnersand.com

As a specialist department, we can support you through the entire claims process, from first notification of loss to the claim settlement. We are quick to respond and ready to represent your best interests, fully and fairly. Whether it’s a straightforward settlement or helping to build a robust defence, we are committed to working hand in hand to achieve an outcome that’s right for you.

  • Emergency out of hours contact numbers

  • Providing guidance on how to complete claims paperwork

  • Liaising with insurers

  • Making third party recoveries

  • Attending loss adjuster meetings

  • Resolutions as quickly as possible

  • Compiling loss trend analysis

  • Resolutions as quickly as possible

  • Compiling loss trend analysis

Challenges that result in making a claim never come at a convenient time. From your home and vehicle, to overseas travel and luxury assets, our specialist claims team has experience to represent you. With Partners& you’re in safe hands.

  • Emergency out of hours contact numbers

  • Providing guidance on how to complete claims paperwork

  • Liaising with insurers

  • Making third party recoveries

  • Attending loss adjuster meetings

  • Connecting you with repairers and contractors to put things right

  • Resolutions as quickly as possible

FAQs

In the unfortunate event of a claim, our claims handlers and your relationship manager work together with you through the entire process. From receiving the initial claim notification, to meeting with loss adjusters, our claims handlers take the stress out of the claim, liaise with all third parties on your behalf, keep you updated on progress and own the responsibility for achieving the optimal outcome for you.

It’s never certain how long a claim will take from initial notification to settlement. However, with the Partners& dedicated claims support, the process will be clear and transparent from start to finish, giving you the peace of mind you need.

Quotes

They are an extremely professional company, with much knowledge. They are very easy to get quotes from and always get back promptly with a price. Whether it is insurance for your own house or a rented property they are always friendly, helpful & very efficient. They make getting your household, property & car insurance sorted out a very simple process. I cannot rate them highly enough… they give a personalised customer service.

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Ms Selman

Private Client

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While I have had many exciting opportunities, there are even more under the new structure. I am really excited to be part of this team as we look to expand and change the landscape of the insurance broking market. Partners& puts the clients’ best interests at the heart of what we do… It is great to work for a business with that ethos.

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Ramzan Ghafoor

Client Adviser Leader - Corporate Insurance

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“We regard the Private Client team at Partners& as insurance experts, who pride themselves on understanding and doing what is best for their clients. We are delighted to be a trusted partner of Partners& and to support them in making a difference for their clients.”

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Kate Wells

Managing Director, Azur Private Clients

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An innovative leader in providing insurance solutions to technology businesses.

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Michael B

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Friendly, intelligent, up to the mark and full of common sense.

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Richard S

Client

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[Partners&] has looked after the insurance policies we have as a company (and also personal policies for our Chairman) for many years. As a PR company we often have odd requests for insurance of various stunts etc., they have taken the time to get to know our business, ensuring that we have adequate cover at all times. Finally, they are a friendly and efficient team who are always a pleasure to speak to. They provide an excellent service. I would have no hesitation in recommending their services for all insurance needs.

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Jo Vowels, Office Director and PA to Chairman

Cirkle

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Great advice, concise proposals and a good price.

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Andrew P

Client

Contact our team to discuss your needs.

We’d love to hear from you!