Shared values, shared success – partnering with clients to mitigate risk

The Challenge:

After navigating the events of the last couple years with their existing insurance broker, of 25 years, the textiles manufacture decided they wanted something more. Someone that understood their business, what they did, and would stand shoulder to shoulder with them.

The business felt it was important to partner with a broker who shared in their values of  quality, people, expertise, service and technology, sharing in their quest for long-term partnership, and share success amongst their eco-system and clients.

Upon meeting Richard Grosvenor and the wider team at Partners& to discuss the challenges the business faced, the manufacturer experienced a refreshing sense of clarity and understanding around their risks.

Support:

Having undertaken a holistic review of the manufacturer, exploring the wider risk landscape and really getting to know the business, the Partners& team were able to identify and address some key exposures the business had outside of their existing insurance programme relating to health and safety, cyber risk, home-working, key person insurance and shareholder protection.

In addition to the forensic audit Partners& conducted, Richard and his team also involved the manufacturer’s management team in discussions with the insurer bringing them closer together and forging greater working relationships between business and their underwriter, allowing for opportunities such as their health and safety risk bursary to arise.

Perform:

Despite the concern the Midlands based manufacturer expressed around any operational difficulties that might have arisen from making the switch from their previous broker given their long history, Richard and the team ensured the process was seamless and uncomplicated, setting the tone for their continued partnership together.

The business now enjoy the vast array of specialist advice available at the other end of the phone with regular and structured touch points in place throughout the year with the Partners& team, allowing for continuous three-way conversation with both their broker and insurer to ensure the long-term shared success they were always yearning for.

To understand more about how our team can support your business today contact our advisory team today by clicking here or call one of our team on 03300940177.