Overview and key points
We live in a world where claims against others are becoming a common occurrence with blame being laid when a person feels that it is the fault of someone else that they were injured.
However, for a claim to be upheld, a company or individual has to be found negligent to be liable – and that they did not act in the expected or reasonable manner to ensure the safety of an individual.
Partners& can help you protect your business – and your reputation. Here’s our top tips on building a robust defence so you can take steps to prevent a claim made against your climbing wall business being successful:
- Keep records of all visitors
- Waivers to be read and signed by all participants – showing they understand the fundamental dangers of climbing
- Offer induction courses to encourage safety first
- Keep records of when safety mats are bought and have them checked annually by a professional in the business. Record the checks, findings and any resulting action taken
- Record all safety checks of walls at opening and closing
- Accident records to be completed at the time and signed by the injured party to show they agree with the statement
- Regular inspections by staff to ensure the general safety around the walls including the climbers
- Consider the other hazards; any food areas, entrance and exits for example
Documentation is the most important evidence – record everything. It also demonstrates a professionally run business with high standards for health and safety.
Accidents do happen; but if you do everything you reasonably can to avoid them occurring, it is likely a claim will not be successful.