If you’re considering a new chapter in your career and would like to work with a people-centric, collaborative, and values-driven business, we have an opportunity for you. We’re looking for positive people with a can-do attitude to join our Partners& family.
We are a rapidly growing business that is passionate about our people and clients. Our purpose is to interact with clients in a more holistic and dynamic way and to challenge the norm. We have created an ecosystem that includes other like-minded professionals & we believe having great individuals in our business makes for a great client experience.
To provide an exceptional service to clients and quality support to the wider Schemes team.
Key responsibilities and tasks
- Working closely with the wider Schemes team with responsibility for the day-to-day servicing of client accounts.
- Applies insurance knowledge & principles to day-to-day work queries.
- Ability to apply standard policy wording, extensions, and limitations.
- Has a general understanding of the underwriting, claims and broking processes.
- To act as point of reference with insurers and dealing with negotiations
- Working always to business operational standards, policy, and processes.
- Having awareness of the different distribution channels.
- To build positive working relationships with internal colleagues and teams.
- To work collaboratively as a team to write, renew and service Schemes clients using the full end to end broking process.
- To use the operational system in place in an effective and accurate manner.
- To look for opportunities to satisfy client needs with other services and products, passing those opportunities to internal colleagues.
- To maintain own learning and CPD.
- Communicating with our clients via different mediums (ie email, telephone).
- Thorough understanding and application of the Client Journey and Partners& Difference.
- Displays our PACE Values through behaviours with all stakeholders.
Qualifications
- CertCII (or working towards).
Experience/ skills
Essential
- Excellent communication, administration, and decision-making skills.
- Ability to organise workflow, prioritising tasks and managing own time.
- Confident in using Microsoft Suite .
- Confident in both raising & receiving concerns and know how to escalate issues.
- Engage with other team members to achieve better client outcomes.
- Encourage others to embrace an inclusive culture.
- Consistently role model values and personal integrity to build trust.
- Ensure stakeholders have the information and tools to make decisions.
 Desirable
- Sound technical knowledge of insurance with reference to commercial insurance.
- Working knowledge of broking processes and regulatory standards.
- Up to date knowledge of FCA compliance rules.
- Competent user of insurance client system.
We're always on the look out for fantastic people with a burning desire to make a difference.
Benefits
- 30 days holiday + bank holidays
- Generous pension contribution
- Private Medical Insurance
- Group Life Assurance
- Group Income Protection