Overview and key points
With significant fee income and involvement in large and valuable contracts, Quantem’s exposure to risk was significant and the company was concerned that their existing insurance arrangements were falling short of their requirements.
Quantem, an independent construction and property consultancy firm based in London, faced mounting challenges with their insurance cover.
Challenge
Quantem’s professional indemnity (PI) insurance was managed by a broker who they felt didn’t truly understand the nuances of their business. Cover was limited, particularly around fire safety—a critical issue post-Grenfell.
The team lacked clarity on key service definitions, for example, project management versus coordination, which could have serious contractual implications. With the business undergoing an Employee Ownership Trust (EOT) transition, the need for a robust, forward-thinking insurance and risk management programme was a clear priority.
Support
Partners&, led by Brian Graham, Client Director and PI specialist and supported by Scott McKee, Client Executive, took a comprehensive and collaborative approach, which included:
- Detailed yet easy to understand education on PI insurance and risk exposure
- Clear presentation of Quantem’s risk profile to underwriters, ensuring accurate understanding of their exposures and contractual obligations
- Strategic use of the soft PI market, where falling rates and increased cover limits created an opportunity to secure significantly better terms
- Introducing Kennedys Law LLP to Quantem, providing assistance with contract and appointment reviews to ensure no hidden liabilities—an essential part of our wider ecosystem.
Perform
By implementing a new PI insurance programme, Partners& delivered:
- Improved understanding of insurance risks and contractual obligations.
- Increased fire safety cover
- Access to contract review services via Kennedys Law
- 8% reduction in overall premiums
Quantem now benefits from a tailored insurance strategy that protects their business, supports their growth, and provides peace of mind.
"Partners& has completely changed the way we think about insurance. Their expertise, clarity, and proactive support gave us confidence - and saved us money. We now have the right cover, better protection, and a partner we trust."
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