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​An Employee Assistance Programme (EAP) is an independent source of professional and impartial information, advice and support. The service is accessed via an 0800 telephone number and is available 24-hours, 365 days-a-year, so your employees can access support at a time that suits them.​Life can be full of challenges. Whether large or small, personal or work-related, the sooner they are overcome, the sooner we can focus on living a happier and healthier life.​​

We're specialists...

Through our collective experience, we’ve observed many of the best and worst practices in the insurance advisory market. We’re here to challenge the status quo and aim to establish a new level of service. We’re combining the best traditions of technical advice and client centricity, with modern thinking and smart use of systems and technology to enhance the client experience and create a dynamic workplace for our team.

Challenges in your industry

An EAP provides access to a confidential and trained virtual counsellor when your people need it, as well as referral services and health and wellbeing programmes for an employee’s extended family.

How we support

At some point, everybody goes through a difficult situation, feels down, or needs advice on something; but when you feel like this it can be hard to know where to turn. Whilst family and friends are invaluable in everyday advice, sometimes we need to look elsewhere for support. Many people may think they can’t afford professional support, which in turn means issues can persist or even worsen. This is where an Employee Assistance Programme can help.​

Your business performs

EAPs offer counseling and support services for mental health issues such as stress, anxiety, depression, and other psychological concerns. By providing employees with access to professional help, businesses can ensure their workforce remains mentally healthy and resilient.

Our Ecosystem

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An employee assistance programme can help with:

General information and guidance

  • Debt advice and support
  • Health information
  • Divorce and separation
  • Work related questions
  • Legal advice and financial information
  • Elder and childcare advice

 

Clinical (counselling issues)

  • Managing depression
  • Bereavement and loss
  • Family and personal relationships
  • Emotional effects of ill health
  • Feeling down
  • Managing anxiety

We have been working with the team at Partners& for several months now and they are absolutely fantastic. The team have a wealth of knowledge and are excellent at giving us answers to any questions we may have, promptly and when we need them. They have helped us through some changes in our business which we thought were going to be really testing but with the expertise of the team at Partners&, these became effortless, and we now consider them essential to the management of our benefits platform, and a partner to our business. It feels great to be in good hands.

Abigail Major

HR, X2X

We always come away thinking how lucky we are to have found this company and the people we deal with there - bet there's not many that can say that about their insurance broker!

Annette

IT Company

Your colleagues were amazing in helping me after hours. They were professional and very quick in dealing with me.

Antoine D

Client

An Employee Assistance Programme is an independent source of professional and impartial information, advice and support. The service is accessed via an 0800 telephone number and is available 24-hours, 365 days-a-year, so your employees can access support at a time that suits them

Providing access to an Employee Assistance Programme for your people demonstrates that you care about their wellbeing. This level of support can help your people get through the little bumps in the road that can become distracting and impact their personal or working life.

All calls are UK based. This is open 24/7, 365 and all queries are answered by highly trained and qualified counsellors and legal advisors.

The service is totally confidential, so no one will ever know who has accessed the programme’s support or for what reason. Confidentiality is key to the success of the EAP, as it gives employees the confidence to engage with it and speak more freely knowing their conversations are private.

Any Questions?

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Meet the team

Dan Cockram

Employee Benefits Director
Dan Cockram Headshot

Dan Cockram

Employee Benefits Director