The Partners& Difference
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When we launched Partners& in April 2020, we had a clear vision: to provide high quality, seamless insurance, risk management and employee benefits advice, supported by a culture of partnership between our people, our clients and our ecosystem.
Partnership underpins our approach – working with clients to challenge their understanding of risk and supporting them to make informed decisions to protect their business, employees and families through our resilience model - it's what we call the Partners& Difference. Our clients tell us they want to build quality relationships with us and they want us to anticipate their needs - and that’s precisely what we’re on a mission to do.
- Helping clients to understand underinsurance… in plain English, so they can make informed decisions
- Supporting clients to manage their people risks – businesses are facing unprecedented staffing issues. We’ll help you to navigate these uncertain times to recruit and retain a quality team.
- Working with clients to recognise that cyber crime is one of the biggest threats to their business – we are busting the myths that surround this very real challenge.
- Taking a proactive approach to claims – our in-house claims colleagues works side by side with our service teams to provide advice before the accident happens, and stand shoulder to shoulder with you when it does.
- Listening to our clients and shaping our business based on their feedback – creating a client experience that is friendly, approachable and focused on your needs.
- Recognising the great work our people are doing to support our clients – because motivated, talented people deliver great client service.
Our aim is to create the best advisory business in the UK
That means standing shoulder to shoulder with you to work through the risks you face, challenging your existing programme and your appetite to risk, so that we can provide the support and guidance that is right for you.
With a clear focus on building resilience, you have the confidence your insurance will perform when you need it- protecting your business, your employees and the things you love.
It’s a simple formula – challenge, support, perform – One that we believe will make a difference for you. It’s what we call the Partners& Difference.
Being recognised as Broker of the Year (2023) is a ringing endorsement of our distinctive approach and the quality of the team who have connected with our mission to deliver amazing advice and service for clients on a day-by-day basis. We’re looking forward to building on this recognition, to continue to set new standards of client care, and create the best advisory business in the UK.